How this site makes money
The troubleshooter is free. The site earns a commission when someone buys a product through some of its links.
Affiliate links
Some of the product links on this site are affiliate links. If you follow one and buy something, the retailer pays this site a small commission. You pay the same price either way.
As an Amazon Associate I earn from qualifying purchases.
Links that earn a commission from Amazon are marked "(paid link)" where they appear.
How that is kept away from the advice
- Free fixes are always listed first. Every diagnosis starts with what you can do without spending anything.
- The order of fixes comes from the diagnosis. It is set by what suits the problem, never by what pays.
- Unsuitable products are called out. If an option is a poor fit for what you are doing, the page says so, even though it is for sale.
- Sometimes the answer is to buy nothing. When the fault is your provider's or the NBN's to fix, you are told to report it, not to shop.
Why two brands appear so often
To keep recommendations consistent, most product slots show one premium pick and one budget pick. The premium picks are usually from Ubiquiti's UniFi range and the budget picks usually from TP-Link, because both make a complete, widely available line of home networking gear. Those are editorial choices.
Why there are no prices
Prices and stock change by the hour, and retailers' rules restrict how they can be shown. Each product button takes you to the retailer, where the current price is displayed.
Parts for cabling
Some pages list cable, sockets and tools used for permanent cabling. In Australia that work must be done by a registered cabler. Those parts are shown so you know what a good job uses, not as an invitation to do it yourself.